Starting November 4, specific underprivileged groups in Hong Kong will receive priority access to public family medicine appointments for acute conditions, the Health Bureau announced Friday. The initiative, dubbed the Family Medicine Out-patient Services Priority Groups Pilot Scheme, aims to ensure faster medical care for those in greatest need.
The scheme targets individuals receiving Comprehensive Social Security Assistance and recipients of the Old Age Living Allowance aged 75 or older. Eligible patients will be able to book priority appointments for episodic conditions such as colds, flu, or gastroenteritis.
Commissioner for Primary Healthcare Pang Fei-chau emphasized the importance of addressing health disparities among low-income and underprivileged groups, who often exhibit lower health awareness and face a higher risk of chronic or serious diseases. “We shall put more effort to drive more of our service to encourage them to have a higher health awareness as well as towards early detection of chronic diseases at an early phase,” Pang said, noting that the initiative seeks to improve long-term health outcomes for these populations.
To ensure equitable access, 30 percent of available appointment slots will be reserved for priority groups. Authorities will monitor the program’s effectiveness and adjust the allocation as needed to meet demand, Pang added.
Eligible individuals can register for the pilot scheme via the eHealth mobile app or in person at district health centers. The initiative is part of a broader strategy to diversify Hong Kong’s healthcare offerings, with Pang pointing to the potential role of community pharmacies in providing more affordable and accessible care options.
The Health Bureau said the scheme reflects a commitment to ensuring that financial barriers do not prevent underprivileged groups from receiving timely medical treatment.











